Privacy Policy

At Duhaamart, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Collected securely through our payment processors (e.g., credit card, PayPal).

  • Device Information: IP address, browser type, and time zone.

  • Usage Data: Pages visited, time spent, and other browsing behavior.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Send order updates and promotional offers (only if opted-in).

  • Improve our website and services.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share it with trusted third parties only for the purposes of:

  • Payment processing

  • Shipping and order fulfillment

  • Website analytics and marketing (e.g., Google Analytics, Meta Pixel)

4. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Opt out of marketing emails at any time by clicking the "unsubscribe" link.

5. Data Security

We use industry-standard security measures, including SSL encryption, to protect your data. Your payment information is processed through secure gateways and is never stored on our servers.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic, remember preferences, and improve functionality. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [your@email.com]
📞 Phone: [your customer service number]